How many of us actually read the small print on contracts? Most of us wouldn’t get anything done if we scrutinised every contract about to signed, let alone try to understand the legal jargon!
So when we see hidden charges and clauses in the bank’s small print that they fail to highlight when signing the contract, we see this as pretty sneaky.
We expect common sense and fairness in the bank’s terms and conditions and we make sure our clients aren’t hit by additional extra charges unless highlighted and explained at the time of contract.
We won’t allow our clients to be bullied by any bank, of course, and in the unlikely event that you have a justifiable complaint with any card provider we recommend, we are happy to… (sniff)…. “get involved” to resolve the issue on your behalf.15