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EVO Payments
A clear overview of EVO Payments merchant services, with expert comparison from Independent Merchant Services to help you find the most cost-effective solution for your business
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EVO Payments Merchant Services
EVO Payments provides payment tools that help businesses accept cards online and in store.
EVO Payments UK is a leading payment processor, known for its strong partnerships with major card schemes like Visa and MasterCard. The company regularly participates in industry events and trade shows to showcase its innovative payment solutions and demonstrate its leadership in the payments sector. Attendees can visit EVO Payments' stand or engage with their team at these events to learn about the latest retail and payments solutions and how these innovations can benefit their business.
As a Principal Member of Visa and MasterCard, the company processes around £60 billion in payments globally each year. This review gives merchants a clear picture of what EVO offers, how it works and whether it suits their needs. Keep explanations straightforward so readers can quickly understand fees, features and practical benefits.
What EVO Payments Offers
EVO Payments is dedicated to providing secure and reliable payment systems for businesses across the UK and Europe. The platform handles international debit and credit card acceptance and transaction processing, supporting businesses with seamless payment solutions designed to help them thrive in competitive markets.
EVO Payments is known for the quality of its services, setting itself apart in the market by delivering a superior customer experience and dependable support.
Key Features of EVO Payments
The most relevant tools include fast payment processing with next day settlement, secure transaction handling, comprehensive fraud protection, 24/7 customer support, integrated payment solutions, and quotation calculator tools for transparent pricing estimates.
- Next day settlement available regardless of your bank
- Secure and reliable transaction processing with advanced fraud protection
- 24/7 customer support to assist with any payment concerns
- Integrated payment solutions for both in-store and online sales
- Competitive pricing designed to help businesses gain a financial edge
- Transparent pricing with a quotation calculator for easy cost estimation
- Support for international debit and credit card payments across UK and Europe
- User-friendly setup designed for ease of use, facilitating smooth transactions, with dedicated assistance via email and a contact form that gathers user information to provide customised quotes
Pros and Cons
Give a balanced view that helps readers judge if the provider is a good fit. Strengths include competitive pricing, transparent fees, next day settlement regardless of bank, and round-the-clock support. Consider your specific business requirements when evaluating suitability.
Based on user experiences, some customers recommend EVO Payments for its reliable service and cost-effectiveness, while others do not recommend it due to reported issues with customer support or contract terms.
Advantages
- Competitive and transparent pricing with no hidden fees
- Next day settlement available regardless of your bank
- Secure and reliable transaction processing with advanced fraud protection
- 24/7 customer support for prompt assistance
- Integrated payment solutions for both online and in-store sales
- User-friendly setup with dedicated assistance via email and contact forms
- Support for international debit and credit card payments across UK and Europe
- Quotation calculator tool for easy cost estimation
Disadvantages
- Some users have reported unexpected charges, such as transaction or cancellation fees.
- Issues after signing up have been noted by some customers.
- Reports of misleading information regarding pricing or refunds exist.
- Complaints include false assurances from the company.
- Negative experiences with unresolved issues and dissatisfaction have been shared.
- Limited physical presence outside major UK cities like London.
- May not offer the most competitive rates for very small or niche businesses.
- Mixed experiences with account management and dispute resolution are reported.
Pricing
EVO offers competitive and transparent pricing with no hidden fees. The company provides cost-effective solutions tailored to meet specific business needs, with a quotation calculator tool available to generate high-level estimates based on basic business information.
Who EVO Payments Suits
The service benefits businesses of all sizes operating in the UK and European markets, particularly those requiring reliable international payment processing, fast settlement times, and comprehensive customer support for their payment operations.
Industry Use Cases
EVO works effectively for retail, hospitality, ecommerce, professional services and other sectors requiring secure payment processing with quick access to funds and reliable transaction handling across multiple payment methods.
Alternatives to EVO Payments
Consider comparing with other established payment processors, traditional merchant service providers, or specialist European payment solutions to ensure you select the best fit for your business requirements.
Leading Alternatives to EVO Payments
Stripe
Stripe specialises in online payment processing with powerful APIs for seamless integration into websites and apps. It is favoured by e-commerce businesses and developers for its customisation options, global reach, and advanced fraud prevention tools.
Square
Square is a popular choice for small to medium-sized businesses, offering an easy-to-use payment platform with transparent pricing, no monthly fees, and versatile hardware options. It supports in-person, online, and mobile payments, making it ideal for businesses seeking simplicity and flexibility.
Worldpay
Worldpay, a global leader in payment processing, provides comprehensive solutions for businesses of all sizes. Known for its extensive payment method support and robust security features, Worldpay offers tailored services and competitive rates, especially for larger enterprises and high-volume merchants.
Choosing the right payment processor is crucial for your business’s success. While EVO Payments offers a robust and secure platform with competitive pricing and excellent support, exploring alternatives like Square, Worldpay, and Stripe can help you find the best solution tailored to your specific needs. Evaluate each provider’s features, pricing, and customer service to make an informed decision that supports your business growth.
Integration and Technical Setup
Merchants can connect through EVO’s integrated payment solutions and use the company’s quotation calculator and contact forms to begin setup. The platform offers complete payment processing integration designed for seamless business operations.
Start your journey with EVO Payments today by initiating the setup process and experience streamlined payment solutions for your business.
Customer Reviews and Reputation
EVO maintains a reputation for exceptional customer service with 24/7 support availability. The company focuses on building long-term relationships with businesses through dedicated assistance via email, phone, and online contact forms.
Having direct touch with knowledgeable customer service representatives is highly valued by clients, as it ensures effective communication and quick resolution of any issues. We also appreciate customers who take the time to leave feedback or reviews, as it helps us improve our services. Some customers have expressed that they wanted specific features or improvements, and we take this input seriously to enhance our offerings.
How Independent Merchant Services Supports UK Businesses with Payment Gateway Selection
At IMS, we serve as an independent adviser to UK businesses seeking the right payment gateway by offering:
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FAQs about EVO Payments
Here are 10 common questions and answers about EVO Payments
EVO Payments offers next day settlement regardless of your bank, allowing businesses to access their funds quickly and improve cash flow.
Yes, EVO Payments supports international debit and credit card payments across the UK and Europe, making it suitable for businesses with global customers.
No, EVO Payments prides itself on transparent pricing with no hidden fees, helping businesses avoid unexpected charges.
EVO Payments provides 24/7 customer support via phone, email, and online contact forms to assist with any payment concerns or technical questions.
Yes, EVO Payments offers competitive pricing and integrated payment solutions that cater to both small and large businesses.
The setup process is user-friendly, with dedicated assistance available through email and contact forms to help you get started smoothly.
Yes, EVO Payments includes advanced fraud protection features to ensure secure and reliable transaction processing.
Absolutely, EVO Payments provides integrated payment solutions designed to support both physical point-of-sale and e-commerce transactions.
EVO Payments offers a quotation calculator tool that provides transparent, high-level pricing estimates based on your business information.
EVO Payments is well-suited for retail, hospitality, e-commerce, professional services, and other sectors requiring secure and efficient payment processing.
Get a Comparison
Contact Independent Merchant Services for guidance on comparing EVO Payments with other providers to find the payment solution that best matches your business needs and operational requirements. If you are looking for a comprehensive UK payment gateways comparison, IMS can help you evaluate options based on fees, features, contract terms, and support to ensure you choose the right payment gateway for your business.
Roger Milne Founder and CEO of Independent Merchant Services, has helped UK businesses access better payment gateways and lower transaction costs since 2012 through transparent advice and exclusive provider rates.
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Excellent Service
Excellent service, very quick response & helpful. I highly recommend using this service
Lisa Grant
Helpful and Straight Forward
Darren was helpful and straight forward to deal with which is appreciated. Would recommend their services to anyone.
Sam
Straight Forward Advice
Card payment provider - Straight forward advice & quick list of…
Straight forward advice & quick list of options
Geoff Blundell
Satisfied Customer
We received a quick response to our enquiry and was provided with three options all of which met our needs and we have now entered a new agreement for a card reader with costs far more favourable for our business.
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