Great Experience
The team helped connect me with a few reputable companies which made the process much smoother.
Rated Excellent on Trustpilot by Independent Merchant Services customers
Independent Merchant Services is one of the top Trustpilot rated UK payment solutions for business owners who want to compare providers and cut card payment costs, with an Excellent 5-star Trustpilot rating from thousands of UK businesses based on genuine, unprompted reviews. If you are a UK business owner—from start-up to larger enterprise—looking to compare card payment providers, reduce fees and transaction fees, and avoid overpaying or being tied into the wrong merchant services agreement, this guide focuses on what matters most: better payment processing rates, independent comparisons, real merchant feedback, and ongoing support through your provider contract.
We are rated as Excellent on Trustpilot with 5 stars by clients who consistently praise our free comparison service, our help securing better payment processing rates, and our clear communication on transaction fees and fees overall—factors that often shape Trustpilot scores alongside customer support, and can change as new reviews are posted. Businesses that rate payment providers highly also commonly point to dedicated account management as a key reason for that score.
Several prominent UK payment solutions also hold strong Trustpilot ratings, but user feedback often shows clear differences between traditional providers and newer tech-led platforms.
We do not pester our clients to leave positive reviews nor do we incentivise our team. All our reviews are genuine and written unprompted by the merchants we have helped with their card payment comparisons.
We rely on referrals and recommendations and we hope you will recommend us to other businesses. The bigger we become, the more competitive the deals and better support we can pass on to business owners.
Take a few minutes to read the feedback from merchants who have recently used our services and see why we offer a unique service in the card payment sector.
Choosing the right payment processor affects transaction costs and customer satisfaction.
Unlike Comparison Websites we dont sell your data to anyone. If you are a UK business owner comparing payment processing solutions for small businesses or larger firms, it helps to check how you can accept payments across channels, including online payments. Businesses compare providers to reduce costs and avoid unfavorable contracts, and should also check integrations with existing business tools and practical service factors such as quick card-machine delivery.