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Secure Trading Review, Payment Solutions and Insights

Discover how Secure Trading delivers secure and versatile payment processing for businesses worldwide in this comprehensive Secure Trading review.

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secure trading

Secure Trading Merchant Services

Secure Trading is a global payment processing company that offers secure payment tools to help businesses accept card payments safely both online and in-store. With a focus on security and compliance, Secure Trading provides merchants with a robust platform designed to protect sensitive payment data, prevent fraud, and ensure smooth transaction processing.

Introduction to Secure Trading

Trust Payments, operating under its evolved brand from Secure Trading, has established itself as a go-to global payments provider that businesses can rely on for secure and trusted payment solutions. Based in London with key operational hubs in Malta and the United States, Trust Payments is particularly attractive to merchants seeking comprehensive coverage across every sales channel—whether that's in-store transactions, online payments, or mobile commerce.

By delivering a true one-stop shop for payments and commerce solutions, Trust Payments enables businesses to streamline their operations and focus on what really matters: running and scaling their business. With a robust ecosystem of services designed to facilitate seamless transactions and support merchants wherever they trade, Trust Payments is committed to building lasting trust and delivering excellence that businesses can count on in every payment experience.

Company Overview

Trust Payments, established in 1997 under the Secure Trading name, operates as an independent privately held payment provider, strategically positioned outside traditional banking group constraints. This independence proves particularly attractive to businesses seeking genuinely impartial guidance on payment infrastructure decisions.

Without banking affiliations influencing recommendations, Trust Payments delivers unbiased advice on selecting optimal banking partners, shopping cart solutions, and eCommerce platforms tailored to each client's specific operational requirements. The company's specialisation in secure payment processing and fraud prevention solutions makes it especially suitable for merchants looking to expand their payment acceptance capabilities while minimising transaction risks.

With comprehensive multi-currency support spanning all major global currencies and diverse payment methods, Trust Payments enables businesses to capture international markets effectively, delivering the operational flexibility, robust security infrastructure, and trusted payment processing that modern commerce demands.

What Secure Trading Offers

Secure Trading specialises in secure payment gateway services and merchant accounts tailored to a variety of business types, including retail, hospitality, e-commerce, and high-risk sectors such as gaming. Their expert and responsive team is known for providing knowledgeable support, ensuring merchants receive proactive assistance and smooth day-to-day operations.

The platform supports multiple payment options, including major credit and debit cards like Visa and Mastercard, as well as alternative payment methods and multi-currency transactions. Secure Trading also makes it easy for businesses to upgrade to new payment technologies or smart touchscreen devices, with a clearly explained and efficiently managed transition process.

The company emphasizes PCI DSS compliance, fraud protection systems, and seamless integration with existing sales channels to provide a secure and efficient payment experience.

Key Features of Secure Trading Payment Gateway

Secure Trading offers a comprehensive suite of features designed to provide businesses with a secure, flexible, and efficient payment processing experience. Their platform combines advanced technology, robust security measures, and multi-channel support to help merchants manage transactions seamlessly across various sales channels.

  • Encrypted payment gateway ensuring safe card processing
  • PCI DSS Level 1 certified services for maximum security
  • Advanced fraud detection and prevention tools
  • Support for multiple currencies and dynamic currency conversion
  • 24/7 multilingual support and account management, with support available via phone for direct and reliable assistance
  • Flexible integration options including hosted payment pages and APIs; hosted payment pages are designed for trust and security, allowing users to verify website reliability without leaving the page
  • Secure merchant accounts with fast onboarding processes
  • Compatibility with multiple sales channels including in-store, online, mobile, and telephone payments

Converged Commerce Solutions

Trust Payments' Converged Commerce platform stands out as an essential solution for businesses seeking complete control over their payment operations. By bringing together sales channels, customer journeys, and transaction data into one unified system, this approach is particularly attractive to merchants who need a comprehensive view of their business performance.

Companies choosing this platform benefit from smarter decision-making capabilities, streamlined service optimisation, and the agility to respond quickly to evolving customer expectations. The platform's extensive support for payment methods, from traditional credit and debit cards to mobile payments and emerging alternative options, ensures that businesses can cater to customer preferences across any device or channel.

With its seamless integration of commerce, payments, acquiring, and loyalty programmes, Trust Payments appeals to merchants who prioritise delivering exceptional customer experiences while driving both revenue growth and satisfaction levels. All of this is backed by enterprise grade security and compliance standards.

Pros and Cons

Before deciding if Secure Trading is the right payment solution for your business, it’s important to weigh the advantages and disadvantages of their services. Understanding the key strengths and potential drawbacks can help you make an informed choice that aligns with your payment processing needs.

Advantages

  • Strong security focus with comprehensive fraud protection
  • Wide range of payment options and currencies supported
  • Fast onboarding and integration capabilities
  • Suitable for high-risk industries including gaming and regulated markets

Disadvantages

  • Limited public customer reviews
  • Some challenges with customer support responsiveness
  • Difficulties reported in canceling services
  • Occasional lack of communication in support
  • Slow response times from support reported
  • Issues with administrative processes and resolutions

Pricing

depends on factors such as merchant turnover, transaction volume, business sector, and risk profile. Additional fees may apply for premium fraud protection, chargebacks (especially for merchants in high-risk sectors), PCI compliance, and terminal rentals. Businesses interested in Secure Trading’s services are encouraged to request a tailored quote or additional information about specific fees by contacting the company directly or using an independent comparison service to obtain tailored quotes.

Who Secure Trading Suits

Secure Trading is well-suited for businesses of all sizes that require secure and compliant payment processing solutions. It is particularly beneficial for merchants operating in high-risk sectors such as gaming or financial services, as well as those needing multi-currency support and flexible payment options. Secure Trading is equipped to meet the growing demand for digital, cashless, and embedded payment solutions, catering to businesses seeking instant, integrated payment options. Retailers, hospitality businesses, and e-commerce merchants looking for a secure, scalable platform will also find Secure Trading’s offerings valuable.

Industry Use Cases

them to accept payments both in-store and online with confidence. Secure Trading has delivered reliable payment solutions and achieved key milestones for clients in sectors like retail, hospitality, and gaming, consistently meeting client expectations and supporting strategic business goals. Their platform supports multiple sales channels, ensuring a seamless experience for customers regardless of where they choose to pay.

E-commerce merchants appreciate Secure Trading’s ability to handle multi-currency transactions and international payment options, helping them expand their reach globally while maintaining compliance and security standards.

Highly regulated sectors such as gaming and professional services rely on Secure Trading for its robust fraud prevention and compliance tools. The platform also supports secure telephone and mail order transactions, meeting the unique needs of these industries.

Alternatives to Secure Trading

When exploring payment processing options, merchants often consider providers like Adyen, Worldpay, and Stripe. Each offers unique features and strengths, catering to diverse business needs with secure, scalable solutions designed to optimise payment acceptance across multiple channels. Compared to other providers, Secure Trading is recognised for its responsive customer support and industry expertise, helping businesses avoid the slow or unresponsive service that can occur elsewhere.

Leading Alternatives to Secure Trading

stripe

Stripe
Stripe provides developer-friendly payment solutions with powerful APIs for online and mobile commerce. It supports multiple currencies, subscription billing, and advanced fraud prevention, popular among startups and tech-savvy companies.

adyen

Adyen
Adyen delivers a comprehensive Converged Commerce platform integrating payment processing across in-store, online, and mobile channels. With a focus on security, compliance, and value-added services, it supports businesses in the UK, EU, and beyond, offering tailored solutions for retail, hospitality, and regulated industries.

worldpay

Worldpay
Worldpay is a global leader in payment processing, offering flexible solutions for in-person, online, and mobile payments. It emphasises reliability, multi-currency support, and seamless integration with various sales channels worldwide.

Choosing the right payment provider depends on your business requirements, including sales channels, industry focus, and desired features. When onboarding or switching, you will typically need to sign a contract or agreement with Secure Trading or other providers, ensuring proper authorisation and a smooth transition. Comparing Secure Trading with alternatives like Adyen, Worldpay, and Stripe can help you find the best fit to support your payment operations and growth ambitions.

Integration and Technical Setup

Secure Trading provides multiple integration options, including hosted payment pages for quick setup and full API integration for businesses requiring custom solutions. Their platform supports seamless connection to websites, point-of-sale systems, and mobile devices, ensuring secure transaction processing while maintaining compliance with industry standards.

Businesses receive confirmation when their integration requests or support inquiries have been received and are being processed by the technical team, providing reassurance and transparency throughout the setup process.

Customer Reviews and Reputation

Secure Trading has a strong reputation for security and fraud prevention, though public customer reviews are limited. Feedback from industry sources highlights its suitability for high-risk sectors and its robust compliance measures. Effective communication is frequently mentioned in industry feedback as a key factor in customer satisfaction, so prospective clients should evaluate support services carefully, as some users note that customer support responsiveness can vary.

How Independent Merchant Services Supports UK Businesses with Payment Gateway Selection

At IMS, we serve as an independent adviser to UK businesses seeking the right payment gateway by offering:

  • Impartial comparisons of payment gateways and providers tailored to your unique business needs, ensuring the best fit.
  • Expert negotiation of rates and contract terms to lower your transaction fees and monthly fees, maximising your savings.
  • Comprehensive assistance with technical integration and onboarding for a smooth, efficient setup process.
  • Ongoing support and performance monitoring to optimise your payment processing and keep your business operations running seamlessly.
  • Access to trusted industry certifications, client testimonials, and case studies that demonstrate our proven commitment to your success.
  • Strategic guidance to help you unlock the full potential of your payment solutions, improve cash flow, and drive business growth.

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FAQs about Secure Trading

Here are 10 common questions and answers about Secure Trading

Does Secure Trading support multiple currencies?

Yes, Secure Trading supports over 160 currencies and offers dynamic currency conversion.

Is Secure Trading PCI DSS compliant?

Yes, Secure Trading is PCI DSS Level 1 certified, ensuring the highest security standards.

How quickly can I start accepting payments with Secure Trading?

Onboarding can be completed within 48 hours, enabling merchants to begin accepting payments within a few days. For example, a new terminal could be delivered and set up as early as Tuesday, demonstrating prompt and efficient service.

What types of payment methods does Secure Trading accept?

Secure Trading accepts major credit and debit cards such as Visa and Mastercard, as well as alternative payment options and multi-currency transactions.

Can Secure Trading handle payments across multiple sales channels?

Yes, Secure Trading supports payments in-store, online, via mobile devices, and telephone orders.

Does Secure Trading offer fraud protection?

Yes, Secure Trading includes advanced fraud detection and prevention tools to help protect merchants and customers.

Is customer support available for Secure Trading users?

Yes, Secure Trading provides 24/7 multilingual customer support to assist merchants whenever needed.

Are there any setup or hidden fees with Secure Trading?

Pricing is bespoke and not publicly listed; fees may include setup, PCI compliance, chargebacks, and terminal rentals depending on your business profile.

Can Secure Trading accommodate high-risk industries?

Yes, Secure Trading specialises in serving high-risk sectors such as gaming and regulated markets with tailored compliance solutions.

How does Secure Trading integrate with existing business systems?

Secure Trading offers flexible integration options including hosted payment pages and APIs to seamlessly connect with websites, POS systems, and mobile devices.

Get a Comparison

To find the best deal and ensure you select the right secure payment provider for your business needs, consider requesting a free comparison and expert advice from Independent Merchant Services. They can help you evaluate Secure Trading alongside other leading providers to find the ideal solution tailored to your specific business requirements.

By comparing UK payment gateways, you gain access to a wide range of options, competitive rates, and the latest payment technologies. This comparison service helps you avoid hidden fees, unfavourable contract terms, and ensures you get the best value for your money. Don’t settle for less, take control of your payment processing today.

Ready to save on your payment processing costs? Contact Independent Merchant Services now for a free, no-obligation quote and expert guidance to compare UK payment gateways and secure the best deal for your business.

Roger Milne

Roger Milne Founder and CEO of Independent Merchant Services, has helped UK businesses access better payment gateways and lower transaction costs since 2012 through transparent advice and exclusive provider rates.

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