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Handepay Review, Comprehensive Merchant Services for UK Businesses

Discover how Handepay can simplify your card payments and help your business grow. Read on for an in-depth review of its features, pricing, and benefits to find out if it’s the right payment solution for you.

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What Handepay Offers

Handepay provides reliable card payment solutions tailored for small UK businesses seeking transparent pricing and dependable service. Supporting contactless payments such as Apple Pay and Google Pay alongside traditional card processing, Handepay enables seamless transactions through card machines, online payment gateways, and phone payment options, covering a broad spectrum of business needs.

Key Features of Handepay

Handepay’s platform includes essential tools like card machines for face-to-face payments, online payment gateways, a merchant mobile app for convenient payment management, invoicing capabilities, contactless payment support, PCI DSS compliance, encryption security, real-time transaction tracking, and dedicated UK-based customer support.

  • Hassle-free switching process with expert assistance from the Handepay team
  • Fast setup allowing businesses to start accepting card payments quickly
  • Support for mobile devices enabling payments on the go
  • Transparent pricing with no hidden fees or unexpected charges
  • Next day settlement to enhance business cash flow
  • Compatibility with popular contactless payment methods like Apple Pay and Google Pay
  • Flexible contract options tailored to diverse business requirements
  • Access to a merchant mobile app for easy transaction and sales management

Handepay consistently goes the extra mile by providing honest, efficient, and helpful service. Many merchants express confidence and satisfaction with the support they receive from the Handepay team, who assist with everything from sign-up through ongoing account management. Features like the Saturn terminal and seamless multi-device integration ensure businesses can focus on customers while benefiting from savings and competitive payment solutions.

Pros and Cons

Handepay offers transparent pricing without hidden fees, UK-based support, and comprehensive payment options including contactless methods. Its focus on small businesses ensures tailored service levels. However, the service primarily targets the UK market, which may limit international expansion, and specific pricing details require direct consultation.

Advantages

  • Transparent pricing with no hidden fees
  • UK-based customer support for reliable assistance
  • Supports a wide range of payment methods including Apple Pay and Google Pay
  • Fast setup for quick card payment acceptance
  • Next day settlement improves business cash flow
  • Flexible contract options suited to small business needs
  • Hassle-free switching process supported by the Handepay team
  • Merchant mobile app for convenient transaction management

Disadvantages

  • Primarily focused on the UK market, limiting international use
  • Pricing details not publicly available, requiring direct consultation
  • May not suit larger or more complex businesses with advanced payment needs
  • Limited information on EPOS or loyalty system integration
  • Contract terms may include fixed durations restricting flexibility

Pricing

Handepay emphasizes transparent pricing with no hidden fees, though exact rates depend on individual business profiles and require consultation. The pricing model is designed to fit small business budgets, offering predictable costs that support effective cash flow management.

Who Should Choose Handepay?

Handepay is ideal for small UK businesses seeking straightforward payment processing with clear, transparent costs. It suits companies needing reliable card machines, online payment options, and accessible customer support. Businesses valuing UK-based service and simple pricing structures will find Handepay a suitable partner.

Industry Use Cases

Handepay serves retail businesses requiring card machines, service providers needing invoicing tools, mobile businesses leveraging contactless payments, and online merchants utilising payment gateways. Its mobile app functionality supports businesses that accept payments on the move.

Alternatives to Handepay

Other UK-focused providers include Square, SumUp, and Elavon, each offering distinct small business payment solutions with varying pricing and features:

Leading Alternatives to Handepay

stripe

Stripe
Known for an intuitive interface and integrated hardware and software, Square offers transparent pricing with no monthly fees, popular among startups and small businesses.

sumup

SumUp
Provides simple mobile card readers with flat-rate fees, ideal for mobile vendors and small-scale merchants seeking affordable and flexible options.

elavon

Elavon
Offers scalable payment processing with advanced features like multi-channel acceptance and robust security, suited for growing businesses.

Businesses should evaluate their specific needs, transaction volumes, and desired features when selecting a payment provider.

Integration and Technical Setup

Handepay systems connect through card machine installations, online payment gateway integrations, mobile app downloads, and website payment form setups. UK-based technical support is available to assist with installation and ongoing queries.

Customer Reviews and Reputation

Customer feedback highlights Handepay’s transparent pricing and quality UK-based customer service. Businesses appreciate the straightforward fee structure and responsive support team.

How Independent Merchant Services Supports UK Businesses with Payment Gateway Selection

At IMS, we serve as an independent adviser to UK businesses seeking the right payment gateway by offering:

  • Impartial comparisons of payment gateways and providers tailored to your unique business needs, ensuring the best fit.
  • Expert negotiation of rates and contract terms to lower your transaction fees and monthly fees, maximising your savings.
  • Comprehensive assistance with technical integration and onboarding for a smooth, efficient setup process.
  • Ongoing support and performance monitoring to optimise your payment processing and keep your business operations running seamlessly.
  • Access to trusted industry certifications, client testimonials, and case studies that demonstrate our proven commitment to your success.
  • Strategic guidance to help you unlock the full potential of your payment solutions, improve cash flow, and drive business growth.

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FAQs about Handepay

Here are 10 common questions and answers about Handepay

What types of card payments does Handepay support?

Handepay supports contactless payments, chip and PIN, Apple Pay, Google Pay, and traditional card payments both in-store and online.

How quickly can I start taking card payments after signing up?

Handepay offers fast setup, often enabling businesses to accept card payments within a few days, depending on verification and terminal installation.

Are there any hidden fees with Handepay?

No. Handepay is known for transparent pricing with no hidden fees, including no charges for PCI DSS compliance, authorization fees, or minimum monthly service charges.

Can I manage transactions on the go?

Yes, Handepay provides a merchant mobile app that allows you to view transactions, manage payments, and monitor sales in near real-time from your mobile devices.

Does Handepay offer support for online payments?

Absolutely. Handepay offers online payment gateways, virtual terminals, and pay-by-link options to facilitate secure and convenient online payments for your business.

What kind of customer support does Handepay provide?

Handepay offers UK-based support with a dedicated team available to assist you throughout the sign-up process and beyond, ensuring you receive honest and efficient help whenever needed.

Is there a contract commitment when signing up with Handepay?

Handepay typically offers flexible contract terms tailored to your business needs, but some agreements may include fixed durations. It’s important to review contract details before signing.

Can Handepay help with switching from another card payment provider?

Yes, Handepay makes switching hassle-free and often covers switching fees. Their Easy Switch Team supports you through the entire process to minimize disruption.

How does Handepay support business cash flow?

Handepay offers next day settlement on transactions, helping to improve your business cash flow by ensuring funds are deposited promptly.

Is Handepay suitable for all business types?

Handepay is ideal for small to medium-sized UK businesses looking for straightforward, affordable card payment solutions. Larger or more complex businesses might require more customised services.

Get a Comparison

If you’re considering Handepay but want to explore other options to find the best deal for your business, Independent Merchant Services can help. We provide a free, no-obligation comparison of UK card payment providers, including Handepay and other leading companies. Our expert team will review your current costs and help you find a better deal tailored to your business needs. Contact us today to get started and make sure you’re getting the most competitive pricing and service for your merchant services.

Roger Milne

Roger Milne Founder and CEO of Independent Merchant Services, has helped UK businesses access better payment gateways and lower transaction costs since 2012 through transparent advice and exclusive provider rates.

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