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Find trusted FCA-regulated UK payment processors that cut card fees and help your business save on every transaction.
Online payments form the backbone of today's digital commerce ecosystem, empowering businesses to capture global markets and process transactions with speed and security. Whether customers transact via credit cards, debit cards, or digital wallets, robust payment infrastructure proves essential for facilitating seamless financial flows. Payment processors operate behind the scenes with sophisticated technology, ensuring funds transfer efficiently from customer accounts to merchant settlements, while maintaining PCI compliance and protecting sensitive cardholder data.
For digital-first businesses, selecting the optimal payment processing solution becomes mission critical. It enables acceptance of diverse payment methods while minimising interchange fees and optimising checkout conversion rates. By implementing advanced payment technologies with built-in fraud prevention and real-time processing capabilities, businesses can deliver frictionless customer experiences that drive higher completion rates and enhanced customer retention.
Mastering payment processor functionality and leveraging their comprehensive benefits represents the foundation for scaling successful online operations. With the right processing infrastructure, businesses can control operational costs, strengthen security protocols, and accommodate customer preferences across multiple payment channels, including traditional card payments and emerging digital wallet solutions.
When selecting a payment processor, getting the best rates and reliable service is crucial. IMS offers direct access to the best rates from the UK's leading payment providers, ensuring you minimise your card payment processing fees effectively. With rates starting as low as 0.26%, IMS helps businesses reduce costs without compromising on quality.
Unlike many lead generation websites, IMS provides a transparent and straightforward service one enquiry gives you all the information you need, with no hidden fees or surprises. Importantly, IMS respects your privacy and does not sell your data to third parties, so you can trust that your business information is secure.
By partnering with IMS, you gain access to competitive pricing and expert guidance tailored to your unique business needs, making it easier than ever to optimise your payment processing system and improve your bottom line.
Payment processors are companies or services that handle the technical aspects of processing payments between customers and merchants. When a customer makes an online card payment or an in-person transaction, the payment processor acts as the intermediary that securely transmits payment information from the customer’s bank account or credit card company to the merchant’s bank.
The payment processor communicates directly with the customer's bank to:
Payment processors facilitate transactions directly from the customer's bank account to the merchant's account, emphasising the secure transfer of money between both parties. This process involves verifying the payment details, checking for sufficient funds, and authorising the transaction.
The payment processing system typically includes several components:
By enabling businesses to accept payments online and offline, payment processors simplify the complex payment process and ensure that funds transfer smoothly and securely. They process payments for both online card payments and in-person transactions, ensuring secure and efficient money transfers between the customer's bank account and the merchant's account.
There are various types of payment processing companies, each offering different services and pricing models. Payment processing services can include hardware, software, and support for various business needs, catering to both online and in-person transactions. Some processors specialise in online payment solutions, providing payment gateways and payment pages for e-commerce businesses. Choosing the right payment solution is essential for business efficiency and security. Others focus on merchant services for in-person transactions, including point-of-sale systems and card readers.
Key points to consider about payment processors:
Popular payment processors include PayPal, Stripe, Square, and Shopify Payments. These platforms often provide integrated payment processing systems that support multiple payment methods such as credit card payments, debit card payments, digital wallets like Apple Pay, and bank transfers. A PayPal account can be easily integrated for seamless online payments, offering secure transactions and straightforward setup. Choosing the right payment provider depends on your business needs, sales volume, and the payment methods your customers prefer.
One of the most important considerations when selecting a payment processor is the fee structure. Payment processors typically charge transaction fees, which can be a fixed fee plus a percentage of the transaction amount. For example, a common pricing model might include a fixed fee of 30 pence plus 2.9% of the sale. Some providers charge a transaction fee for each payment processed, which can significantly impact overall costs, especially for high-volume merchants.
In addition to transaction fees, some payment providers charge monthly fees, setup fees, or payment gateway fees. Some card reader services offer plans with no monthly fee, which can be cost-effective for certain businesses.
It is essential to be aware of hidden fees such as chargeback fees or currency conversion charges for international transactions. Fees vary depending on the payment processing company, the payment methods accepted, and the sales volume.
Businesses processing higher sales volumes may qualify for volume discounts or interchange pricing, which can lower transaction fees. Conversely, low transaction volumes might result in higher fees.
Understanding these costs helps businesses reduce transaction fees and choose the best payment gateway for their needs.
To start accepting payments online, businesses need a payment gateway and a merchant account. The payment gateway securely captures the customer’s payment information, such as credit card details or digital wallet data, and transmits it to the payment processor. The merchant account is a special bank account that holds funds from customer payments before transferring them to the business’s bank account.
Many payment platforms offer integrated merchant services, simplifying the setup process. With features like payment links and customisable payment forms, businesses can easily enable customers to complete online transactions. The payment form is the interface where customers securely enter their payment details during online transactions, ensuring both security and a smooth user experience. Additionally, recurring billing options allow companies to automate recurring payments, improving cash flow and customer retention.
At IMS, we serve as an independent adviser to UK businesses seeking the right payment gateway by offering:
A payment gateway functions as far more than a mere connector between your ecommerce platform and payment processor; it serves as a sophisticated infrastructure component that fundamentally determines the quality of your customers' transactional experience. Meanwhile, payment processors handle the critical backend operations that securely transfer money from the customer's bank account to the merchant's account, authorise transactions, and manage transaction fees.
When assessing payment processing solutions, businesses must prioritise platforms that accommodate diverse payment methodologies, encompassing traditional credit and debit card processing, bank transfers, and contemporary digital wallet solutions such as Apple Pay. This comprehensive payment acceptance capability ensures optimal conversion rates by enabling customers to utilise their preferred payment instruments, thereby reducing cart abandonment and maximising transaction completion.
Key features to look for in a payment gateway and payment processor include:
Deploying a payment gateway and processor with these comprehensive capabilities enables businesses to deliver a frictionless, secure, and highly efficient payment infrastructure. This strategic approach not only elevates customer satisfaction levels but also drives sustainable business expansion by streamlining payment operations, optimising recurring billing workflows, and managing transaction fees effectively for long-term revenue growth.
Integrating a payment gateway into your online business is a critical step that directly impacts how customers pay and complete transactions for your products or services. There are several integration approaches available, each designed for different business requirements and technical capabilities.
For businesses demanding maximum flexibility and customisation, API integration delivers a fully tailored payment experience that embeds seamlessly into your website or application infrastructure. Plugins, by contrast, provide a quick and user-friendly connection to popular e-commerce platforms like Shopify and WooCommerce, making them the go-to choice for businesses seeking straightforward, hassle-free setup.
Hosted payment pages deliver a secure, PCI-compliant solution by redirecting customers to a dedicated third-party environment to complete their transactions. This approach significantly reduces the operational burden of handling sensitive payment data while helping businesses minimise exposure to costly chargeback fees and compliance headaches.
When selecting your integration method, ensuring compatibility with your existing merchant account and payment processing infrastructure is essential for guaranteeing smooth, reliable transaction flows that keep customers satisfied.
A well-integrated payment gateway does more than just streamline the checkout process; it becomes a powerful tool for reducing transaction costs and eliminating operational friction. By choosing the right integration approach for your business model, you create a secure, efficient, and customer-friendly payment experience that directly supports revenue growth and builds lasting customer loyalty in today's competitive digital marketplace.
Offering a variety of payment methods is crucial for meeting customer preferences and expanding globally. The most popular payment methods include credit card payments (Visa, Mastercard), debit card transactions, digital wallets like Apple Pay, and bank transfers.
Payment processors that support global payment methods enable businesses to accept international payments and handle currency conversion seamlessly. This capability is vital for online businesses looking to grow their customer base worldwide.
Key points to consider about popular payment methods and global options:
Some businesses require more complex payment solutions, such as handling recurring billing, multiple payment forms, or integrating payment processing with inventory management systems. Advanced payment platforms provide these features, enabling businesses to streamline operations and improve customer experience.
Additionally, payment processors that offer robust security measures protect sensitive payment information, reducing the risk of fraud and chargebacks. By automating recurring payments and securely storing customer payment information, businesses can ensure timely collections and improve cash flow management.
Integrating payment processing systems with inventory management helps synchronise stock levels with sales, preventing overselling and improving operational efficiency. This seamless integration supports better decision-making and enhances the overall customer experience by ensuring product availability.
Ultimately, choosing a payment processing service that supports a wide range of payment methods, offers secure and reliable technology, and integrates well with your existing systems is key to managing complex payments effectively and scaling your business successfully.
A payment gateway captures and securely transmits payment information from the customer to the payment processor, which then handles the authorisation and transfer of funds between bank accounts.
Yes, businesses can integrate multiple payment processors to offer customers a wider range of payment options and improve payment success rates.
Settlement times vary by payment processor but typically range from one to three business days after the transaction is authorised.
Reputable payment processors comply with PCI-DSS standards and use encryption and fraud detection measures to protect sensitive payment data.
Common fees include transaction fees (a fixed fee plus a percentage), monthly fees, chargeback fees, and currency conversion fees for international payments.
Payment processors can automate recurring payments by securely storing payment information and processing scheduled transactions without requiring customer intervention each time.
Many payment processors support international payments, including multi-currency transactions and currency conversion, enabling businesses to sell globally.
If a payment is declined, the payment processor notifies the merchant and customer, allowing alternative payment methods to be attempted.
Chargebacks can result in additional fees and may impact your merchant account status. Effective fraud prevention and clear refund policies help reduce chargebacks.
Consider factors such as transaction fees, payment methods supported, ease of integration, security features, customer support, and compatibility with your sales channels.
Selecting the best payment processor involves understanding how payment processors work, evaluating the fee structures, and considering the payment methods your customers use. By choosing a reliable payment processing service with transparent pricing, businesses can reduce transaction fees, accept payments online and in person, and provide a smooth checkout experience.
Whether you are a small business with low transaction volumes or a large enterprise processing complex payments, there is a payment platform tailored to your needs. Take the time to compare payment processing companies, understand their pricing models, and leverage features like recurring payments and global payment methods to grow your business successfully.
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